As promised in my previous journal, I was going to give a little more info on how commissions are going to work, COMMISSION INFO
How do I place an order?
You can place an order in several ways.
- You can send me a note through deviantart by going to my profile
- You can email me at email@example.com
- You can contact me on the storenvy site, www.charminglyyours.storenvy.com
When you message me please be specific about what it is you want. The more specific you are the better I can make it for you. Feel free to also include reference images that you would like me to make for you.
After you contact me about what you would like made and we discus the pricing, I will make a listing on etsy for you to pay for the down payment. This is just so that I dont pour hours of work and resources in to making something only to have the buyer back out of the transaction and leave me stuck with an item that I cannot sell to anyone else.
If you only have a vague idea about what it is you want, feel free to message me and we can talk it out. Lots of creativity can flow when you put more than one head together.
Reference pictures never hurt anything. If you want a replicate of something that is in my gallery, of course, you could just link me to that.
All transactions are done through etsy. This means that you can pay through pay pal and credit cards. My etsy is also set up to accept what they call "Direct checkout" and etsy gift cards.
When do I pay?
If you are requesting a custom order, you must pay me up front due to the fact that I do not want to be stuck with an item that I will not be able to sell to any other customer.
How do I pay?
Etsy pretty much will handle everything for you when you check out. With etsy you can pay via pay pal, credit card, or etsy gift cards. If there are any problems, contact me and we can work everything out.
When will I get my item?
Please allow at least 2-5 days for an item to be made. Once I have your approval of the item, I will then ship it off and it is in the hands of the post office. In the US, shipping could take 2-4 buisness days on average. Anywhere outside of the US may take longer, up to two weeks.
Will I see my items before they ship?
Yes! I will send you messages with pictures of the item before I ship them to you to make sure that they meet all of your needs. If you want anything changed, i will be more than happy to alter the piece, free of charge. If you don't respond to an email within a week, I will be obligated to send out the item without any of your input.
I'm giving out a 10% off coupon for my etsy store!! How can you get one? All you have to do is look around my store and around my deviant art page, and write a paragraph of feed back. About... oh, 4-5 sentances should do the trick. Let me know what im doing wrong, what could be improved, or what I should keep just as it is. You could give warm friendly advice, or tell me I should just give up, it dosent matter! If you send me the feedback, I will send YOU a code for 10% off of anything in my etsy store, including commissions!!
Can't wait to hear back from all of you.